Parking App
Cleaning App
Estate App
Estimate reading time : 7 minutesParking App with LPR system
Modify China Bloom Creation (CBC) existing carparks system into offering effortless parking experience using License Plate Reader (LPR) and mobile app implementation.
My role
UX UI designer
Goals & Requirements
We’re upgrading CBC’s existing car park system on two parking buildings by integrating a fixed License Plate Reader (LPR) system with a mobile app for booking access.
CBC goals are to provide an effortless parking experience, minimize customer service, increase new sales and loyalty for Hong Kong drivers. In addition, the app should include:
Multiple fare options (e.g. hourly, day park, night park, weekdays, weekend, public holiday, monthly.)
Live update on availability parking spots suitable for different car types including electric car.
Secure online payment, such as FPS, credit cards,
Customers need to clear unsettled payment before exit the parking lot.
10% of total customers used the new system once it is officially complete.
Flexible for expansion in location of parking buildings
Process
(Diagram to explain my process)
I began by researching how the existing car park with LPR system will work and also asking 4 drivers on what their consideration when searching for parking spaces.
What information does fix LPR system capture?
License plate number (high accuracy)
Text & image file
Geography location
Date & time
What’s important when searching for parking spaces?
4 drivers said parking fare, spots availability and close distance to their destination as their main consideration.
Space dimension, disabled spot are additional points.
Pain points when searching for parking space
Time consumed in finding the space inside the building.
Forgetting the space where the car is parked
Space too tight for SUV car types
Disappoint with their space far to elevator/stairs.
What KPI i wanted to show in this design. — how I decided the flow of the design based on the KPI (what point, main things I emphasize)
(flow of the app)image together: ((Diagram journey of the whole thing works)
Transforming existing system to new. (sketch ready)
Listing all the functions and information needed. )
What deicsion i made (KPI)
Some of the screens (multiple trial screen decision)
screen of the main things I like to emphasize (make animation too)?
Outcome of the project
What I learn through the project
System Flow
I continued with creating the new system flow. Listing the features on each step of the flow, helps to figure out the information in each feature and deciding which session can be designed more efficient.
License plate number (high accuracy)
Text & image file
Geography location
Date & time
(Diagram of the basic implemetation)
What’s important when searching for parking spaces?
4 drivers said parking fare, spots availability and close distance to their destination as their main consideration.
Space dimension, disabled spot are additional points.
Pain points when searching for parking space
Time consumed in finding the space inside the building.
Forgetting the space where the car is parked
Space too tight for SUV car types
Disappoint with their space far to elevator/stairs.
